Geraint had the recent pleasure of delivering advanced both risk management and business continuity management courses to staff at Vietnam Airlines and a number of subsidiaries. The courses were delivered virtually from Queenstown NZ with local staff from HungViet Consulting expertly facilitating in Hanoi while the attendees were joining from various locations across Vietnam and Cambodia. Each two-day course took the attendees though theory and practice and included group sessions and exercises – all delivered via Zoom with Google Sheets being used to collate results from the exercises and Q&As. Geraint remarked that he drew a lot of energy from the excellent engagement and ready uptake of the material of the attendees as well as their comfort with the use of contemporary video and on-line tools.